Delivery Management
Software - Built for Faster,
Smarter Deliveries
QWY’s Delivery Management System helps businesses simplify order management, automate dispatch workflows, track deliveries in real time, and improve operational efficiency through a centralized software platform.
Our Delivery Management System brings essential delivery operations together on one platform. From order creation and dispatch management to real-time trackingand performance reporting, businesses can manage their workflows with greater visibility and control.
Order Management
Easily create, assign, and track all delivery orders.
Analytics & Reporting
Gain insights with real-time dashboards and performance reports.
Realtime Alerts
Instant updates for every order, delay or change.
Optimized Route Suggestions
Deliver faster with AI-powered route planning.
Digital POD
Capture delivery photos, timestamps, and e-signatures.
Online KYC Verification
Secure onboarding with digital document verification.
Platform
Intelligence
Intelligent automation tools that optimize dispatching, rider allocation,
fulfillment speed, and delivery performance.
Geo-Fence Enforcement
We built intelligent geo-fencing to ensure orders are created,
assigned, and executed strictly within predefined operational
boundaries. This prevents cross-zone leakage, improves rider allocation
accuracy, and ensures merchant-specific or region-specific compliance
rules are followed without manual intervention.
Peak Pricing + Payout Engine
A dynamic pricing and payout engine that adjusts delivery fees and
driver payouts based on demand, supply, distance, zone, and time of
day. This ensures marketplace balance during peak hours while
maintaining rider motivation and merchant fairness.
TPL Integration (3PL)
Run third-party logistics partners alongside your in-house riders. Orders can be intelligently distributed based on
zone configuration, availability, service priority, and operational
cost, ensuring faster fulfillment and expanded geographic reach.
Automated Routing Rules
Configurable routing logic automatically assigns orders based on
predefined business rules such as rider capacity, order type, weight
limits, zone priority, and SLA sensitivity. This reduces manual
dependency and improves dispatch efficiency.
Drag-Drop Dispatch
An operations-friendly interface that allows real-time manual
intervention in dispatching. Operations teams can drag and drop orders
to specific riders or batches, enabling smarter control during
high-load or exceptional scenarios.
Radial Push Re-Broadcast
The system automatically re-broadcasts orders radially to nearby
available riders based on proximity and availability logic. This
significantly reduces order ageing and improves assignment rates.
30+
Projects Delivered
6+
Years Experience
99%
Client Satisfaction
Enterprise
FIFO & SLA
Management
Ensure accurate order sequencing, warehouse-level compliance, and SLA-driven fulfillment with intelligent controls that govern allocation, pickup validation, and delivery execution.
1
Delivery Details Released on Rider Arrival
2
Enterprise Controls Order Allocation
3
Barcode Scan Validates Sequence (FIFO)
All-In-One Delivery
Management Platform
Streamline every stage of the delivery lifecycle with intelligent
automation, optimized resource allocation, and real-time operational
visibility.
1
New Order
Creation
Generate delivery requests instantly from all connected business
systems.
2
Capacity
Planning
Ensure efficient operations with intelligent fleet and resource
planning.
3
Route
Optimization
Create efficient routes based on traffic, distance, and delivery
priorities.
4
Job
Scheduling
Assign deliveries efficiently using intelligent scheduling and
automation.
5
Pickup &
Drop
Track every delivery in real time from pickup to proof of
delivery.
6
Report &
Analytics
Improve delivery efficiency with actionable operational
insights.
Manage your entire delivery ecosystem from a centralized dashboard
with real-time tracking, intelligent dispatch tools, SLA monitoring,
drag-and-drop order assignment, and role-based access controls,
enabling operations teams to optimize deliveries and maintain
complete operational visibility.
Empower delivery partners with a user-friendly mobile application
that simplifies order acceptance, optimized route navigation,
real-time delivery updates, digital proof of delivery, and earnings
tracking, helping drivers complete deliveries faster and more
efficiently.
Deliver a seamless customer experience through live order tracking,
accurate ETA updates, instant delivery notifications, personalized
delivery preferences, and easy access to order history and support,
ensuring complete transparency throughout the delivery journey.
Industries
We Empower
From e-commerce to construction, our delivery management system adapts
to diverse business models, helping you streamline logistics, improve
delivery efficiency, and scale smarter.
E-Commerce & Retail
Real-time tracking and automated dispatch to enhance customer
satisfaction.
Food & Beverage
Delivery
Ensure timely deliveries with optimized routing and live order
updates.
Third-Party Logistics
(3PL)
Improve courier efficiency through intelligent zone clustering and
SLA tracking.
Healthcare &
Pharmaceuticals
Manage sensitive deliveries with proof of delivery and driver
tracking.
Courier & Parcel
Services
Optimize routes and bulk order management for high-volume delivery
operations.
Manufacturing &
Distribution
Handle high-load, multi-point deliveries with real-time visibility
and scheduling.
Automotive Spare
Parts
Manage parts availability and orders efficiently for B2B and B2C
customers.
Hyperlocal Delivery
Services
Enable on-demand local deliveries with flexible pickup and drop
workflows.
Construction &
Building Materials
Manage bulk and scheduled deliveries with smart route planning.
Frequently Asked
Questions
QWY Delivery Management System (DMS) is an automated last-mile logistics platform that
streamlines order fulfilment, dispatch, and delivery tracking. Businesses in Kerala, including
e-commerce retailers, hyperlocal delivery services, food chains, pharmaceutical distributors, and
third-party logistics (3PL) providers, can use it to manage fleets, improve delivery efficiency, and
optimise logistics operations.
QWY DMS uses QMap routing technology to analyse real-time traffic, delivery time windows,
vehicle capacity, and geographical distances. It identifies efficient routes to help businesses
reduce fuel consumption, minimise travel distances, and increase the number of deliveries
completed per driver across Kerala.
QWY DMS supports both automated and manual delivery allocation. Its automated order
allocation engine assigns deliveries based on driver availability, location, and vehicle capacity.
Dispatchers can also override assignments through a drag-and-drop admin dashboard to
manage urgent orders and exceptional delivery requirements.
Yes. The Driver Mobile App supports digital Proof of Delivery through electronic signatures,
delivery photographs, and barcode scanning. The collected information syncs with the central
admin dashboard, helping businesses in Kerala maintain accurate delivery records and improve
accountability.
Yes. QWY DMS provides a RESTful API architecture for integrating with e-commerce
platforms such as Shopify, WooCommerce, and Magento, as well as custom-built business
applications, legacy systems, payment gateways, and third-party SMS and email services.
These integrations help businesses connect their existing systems with delivery operations
Yes. QWY DMS uses GPS data from the driver's mobile app to provide live delivery tracking.
Its customer portal displays the driver's location on a map and provides an estimated time of
arrival (ETA), helping businesses improve delivery visibility and keep customers informed
throughout the delivery process.
The QWY DMS Driver Mobile App includes instant order notifications, one-tap order
acceptance or rejection, turn-by-turn navigation, digital Proof of Delivery, local language support,
and earnings and payout tracking. These features help delivery personnel manage daily tasks
efficiently while enabling businesses to coordinate their delivery teams more effectively.
Yes. The fleet management module supports different vehicle profiles, including motorbikes,
vans, and temperature-controlled trucks. Businesses can configure weight limits, volume
capacities, and refrigeration requirements to help ensure that deliveries are assigned to suitable
vehicles based on cargo specifications.
A delivery management system in Kerala helps businesses streamline dispatch operations,
optimise delivery routes, monitor drivers in real time, and reduce manual coordination. QWY
DMS brings these capabilities together in one platform, helping e-commerce businesses,
retailers, food delivery operators, and logistics providers manage growing delivery volumes
more efficiently.
QWY DMS is designed to support businesses managing their own fleets or working with
third-party logistics providers. Its fleet management, automated allocation, route optimisation,
tracking, and API integration capabilities help businesses adapt their delivery operations as
order volumes and operational requirements increase.
Smarter Delivery Management Starts Here
Ready to improve the way your business manages deliveries? QWY Software provides a scalable Delivery Management System that helps automate workflows, improve operational visibility, and streamline order management. Contact our team to explore how our delivery management software can support your business requirements.